About Us

Embracing Creativity and Flexibility

Our team adapts innovative approaches to meet the unique needs of each client. We are committed to enabling individuals to lead fulfilling and purposeful lives by advocating for their right to live on their own terms.

Our unwavering dedication extends to promoting equity in the services they receive, emphasising independence, and encouraging progress within a safe and inclusive environment free from discrimination. At Bright Outlook Support Services, we believe in championing the autonomy and well-being of those we serve.

Our Mission

Our mission revolves around fostering empowerment and independence among individuals aged 7 to 65. We work closely with our clients to establish realistic and attainable goals, guiding them on a journey towards a life of their choosing.

Bright Outlook Support Services is committed to upholding everyone's right to autonomy, enabling them to live their best life with respect, dignity, and equity. We advocate for individual choices, fostering an inclusive environment where each person's journey is honoured, promoting fulfillment and authenticity.

Our Values

At Bright Outlook Support Services’ core values revolve around fosteringa culture of respect, transparency, and continuous improvement. We prioritisethe wellbeing and satisfaction of our people, clients, their families, and allthose integral to their daily lives. These principles guide our actions andinteractions.

Respect

We hold a deep respect for individuals, honouring their decisions, opinions, and views. Recognising the uniqueness of each person, we create an environment that values diversity and promotes mutual understanding.

Honesty

Our commitment to openness and honesty defines our professional conduct. We uphold our promises, ensuring integrity in all our dealings with our clients, team members, and stakeholders.

Privacy & Confidentiality

We prioritise our clients' right to privacy and confidentiality, rigorously adhering to our Privacy and Confidentiality Policies and Procedures. Trust is paramount, and we safeguard sensitive information with the utmost care and diligence.

Quality Improvement

Striving for excellence, we actively seek feedback from everyone involved in our services. Through regular assessments and collaborative efforts, we continuously enhance our support strategies and services, adapting to evolving needs.

Safety

Our proactive approach includes regular risk assessments to ensure the safety of everyone engaged with our services. We are dedicated to minimising potential risks and creating an environment that prioritises wellbeing.

Passion

Every member of our team embodies a genuine passion for their work, taking pride in our clients' achievements. This enthusiasm drives our commitment to providing exceptional support and making a positive impact on the lives we touch.